This Privacy Policy explains how XeroShield collects, uses, and protects information when you use our website, dashboard, and related services (the "Services"). By using the Services, you agree to the practices described below.
When you sign in with Discord, we store account-related information such as your Discord user ID, username, discriminator, and avatar. We also use session cookies to keep you logged in, along with your IP address, browser user agent, and session metadata for security and fraud prevention.
Through the anticheat and dashboard, we process player data on protected servers, including player names, in-game identifiers (license, Steam, Discord), ban records, detection logs, screenshots, video evidence, and player counts.
Purchases are handled by Tebex. We do not store payment card details. We may receive transaction identifiers needed to activate your license.
We use collected information only to operate, secure, and improve the Services, including authentication, anticheat and moderation features, license access, and abuse prevention.
We do not sell, rent, or share your personal information with third parties. Your data is used solely to operate the Services and is not disclosed to outside parties under any circumstances.
We retain data for as long as needed to provide the Services, including while your account is active and as required for moderation and security. Media evidence is stored according to our cleanup policies.
We apply reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to access, correct, or request deletion of certain data. For any privacy-related questions or requests, contact us through our Discord community. We might ask you to confirm who you are before we handle your request.
The Services are not intended for users under 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Continued use of the Services after changes take effect constitutes acceptance of the updated policy.
Last Updated: June 1, 2026